Information You Provide
2U collects information from you when you choose to provide it to us. For example, we collect your information when you submit information about yourself in the Learning Management System, when you interact with content on the Learning Management System, or otherwise contact us or provide information to us through the Learning Management System or otherwise. The information we collect includes personal information – such as your name, address, e-mail address, telephone number, prior educational background information, assignments that you submit via the Leaning Management System, the content of any communications that you exchange via the Learning Management System – and non-personal information.
2U collects and processes information as directed by the School, such as class assignments and exams. In some cases, we require your personal information in order to perform a contract or to comply with a legal obligation.
Information Automatically Collected
Tracking Options and California Do Not Track Disclosures.
Information Collected from Other Sources
Where permitted by law, we collect or receive information about you from other sources with which you interact (e.g., Facebook or LinkedIn), companies that are our partners, or other entities within the 2U family of companies to update or supplement the information that you provide or that we collect automatically. We use this information to help us maintain the accuracy of the information we collect, to target our communications so that we can inform you of products or services offered by the 2U family of companies that may be of interest to you, and for internal business analysis or other business purposes.
Our Combination of Your Information
We combine the information we receive from and about you via the Learning Management System and from the School to help us tailor our communications to you and to improve the Learning Management System.
Failure to Provide Personal Information
Failure to provide certain information may make it difficult or impossible for you to access some services through the Learning Management System, including to register for and complete a Program. You will need to ensure that personal information submitted to us is accurate and up-to-date. For example, we need a current email address to communicate with you about the Program in which you are enrolled.
We do not direct the Learning Management System to, nor do we knowingly collect any personal information from, children under the age of 16.
Purposes for Collecting and Processing Personal Information
We process your personal information for the following purposes:
We conduct balancing tests for the data processing we carry out on the basis of our legitimate interests. For more details on the balancing test we have carried out, please contact us at firstname.lastname@example.org. You may also have the right to object to our use of your personal data on the basis of our legitimate interests as described at the outset of this policy.
Use of De-identified, Aggregate or Anonymized Information
2U shares your information with other entities or individuals in the following limited circumstances:
We are committed to protecting the security of your information. We maintain what we believe to be appropriate physical, electronic, and managerial procedures to safeguard and secure your information and to prevent unauthorized access, maintain accuracy, and ensure appropriate use of your information. The accuracy, safety, and security of your information also depend on you. Where we have given you -- or where you have chosen --a password for access to certain parts of the Learning Management System, you are responsible for keeping this password confidential. We ask that you not share your password with anyone. Even though we do our best to protect your information, the transmission of information via the internet is not completely secure, and we cannot guarantee our security measures. We are not responsible for any unauthorized access to or acquisition of your information.
We retain your personal information for as long as we have a relationship with you. We also may retain your personal information for longer period of time which enables us to:
Once you create a profile on the Learning Management System, you may access and/or update your personal information through your user profile.
In some instances, you may be eligible to (a) ask us for a copy of your personal information; (b) correct, delete, or restrict processing of your personal information; and/or (c) obtain the personal information you provide to us in a structured, machine readable format. In addition, you may have the right under applicable law to object to the processing of your personal information in some circumstances.
Your rights regarding your personal information may be limited in certain circumstances, for example, if fulfilling your request would reveal personal information about another person or would infringe the rights of a third party (including our rights), or if you ask us to delete information which the School is or we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of the relevant exemption upon which we rely when responding to any request you make.
Our use of certain personal information is necessary for us to provide information to you about the Program or to provide services to you through the Learning Management System or otherwise. If you choose not to provide this personal information or request that 2U delete or restrict the processing of this personal information, you may not be able to participate in the Program, and we may not be able to provide you with other services, including those provided through the Learning Management System or advertised about the Program.
If you believe your rights regarding your personal information have been infringed upon, or you wish to access or delete your information as described in this section, please contact us as set forth in the Additional Information section below. If you are located in the EEA or Switzerland and have unresolved concerns, you also have a right to lodge a complaint with the applicable Data Protection Authority.
You have specific rights relating to the disclosure of any personal information that you provide to us and/or education records that we may create about you under the Family Education Rights & Privacy Act (“FERPA”). You may also have specific rights under FERPA related to accessing and/or updating your personal information. Certain records may be excluded from education records made available for inspection, within the bounds of the law and our confidentiality undertakings with third parties. You may also request amendment of education records that you believe are inaccurate, misleading or in violation of your rights. If you would like to inspect and review your education records pursuant to FEPRA, you may submit a request to the School’s FERPA office.
Note for Consumers in the European Union and the United Kingdom
You may also have the right to file a complaint with the Data Protection Authority in the European Union country in which you live or in the UK, if applicable. To make a data subject request pertaining to your personal information processed by 2U, use 2U’s Data Request Form.
For the purposes Article 27 of the General Data Protection Regulation, the representative within the European Union/UK for 2U data controllers not established in the European Union is 2U (UK) LTD C/o Skadden, Arps, Slate, Meagher & Flom (UK) LLP 40 Bank Street, Canary Wharf, London, United Kingdom, E14 5DS, +44 20 3457 5774, privacy@2U.com.
Public Forums; Publicly Available Content
Any information you may disclose through the Learning Management System, such as on message boards, in chat rooms, or on other public areas on the Learning Management System, may be viewed by others, such as your classmates and faculty. Please exercise caution when disclosing personal information in these public areas. You are responsible for ensuring the accuracy of all information submitted to the Learning Management System, and you agree to only publish or share information about a third party with the third party’s consent.
Third-Party Content, Links, and Plug-Ins.